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Delivery and management of network-based services, applications, and equipment:
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Videoconferencing Applications
A
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Managed Service Provider (MSP): Remote Network Monitoring and Troubleshooting 24/7 Network Backup system Network Configuration Network Security Wireless Access Voice over IP - VoIP - Unified Communications Contact Center—Unity Server
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Server and Desktop Applications: Windows Server 2003 Management Active Directory Management Virtual Private Network—VPN Remote Desktop Connection Desktop/Laptop setup Virus & Spyware Removal Networking and Internet support Technology training Data Backup— on site/off site Online Data Backup Data Recovery Hardware/Software Upgrades Personal Electronic Device support - Training: personnel as well as customers. - Program Management: Project consulting and project management know-how. - Integration support: integration of multi-vendors products in an end-to-end solution. - We treat all private and proprietary information belonging to your company or any of your company's suppliers and customers with the utmost confidentiality. We do sign a non-disclosure agreement as well as other agreements regarding intellectual property. Our Experience Overview:
- Over two decades in
telecommunications, IPT, data communications, and IT applications from
telecom/IT industry leaders.
- We specialize in Next Generation
Networks, Network Convergence, and Unified Communications.
- Lead team in providing
customer support on Lucent SoftSwitch: Proof of concept, Trials, FOA, field
deployment, program management, and training for Lucent Technologies'
customers worldwide.
- Experience with most common test
equipment (our engineers will pick up on new/proprietary test equipment and
test beds in a relatively short period of time).
- Interoperability testing and
certification.
- Network Equipment-Building System
(NEBS) / Network Equipment Development Standards (NEDS).
- ANSI Electronic Industries Alliance (EIA)
/ Telecommunications Industry Association (TIA).
- Element and Network Management Systems integration and Operations Support
Systems integration and verification. Billing Systems integration.
- Thorough understanding of
SoftSwitch main components: Application Development Interface
JTAPI/JAIN/PARLAY,
Media Resource Manager IVR/Video streaming, Call Control, IPDC, MGCP, H.248,
H.323, SIP, CCSS7, ISDN, RTP/RTCP, ATM/AAL, VoIP or EoIP, VToA.
- Converged Network Features and Services.
- Operations
Support Systems (OSSs) Integration.
- Application
Provider Interface (API), flexible and open API for Enterprise Application
Integration (EAI), Java Telephony API (JTAPI), Internet Protocol Detail Record
(IPDR).
- Operations
Support Systems integration and verification. E.g. Telcordia OSMINE Services
allowing your products to support heritage OSSs.
- Element and Network Management for Next
Generation Switching infrastructure.
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Customer Management
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Traffic Mediation (e.g. Bill Dats)
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Billing and Rating Systems (e.g. Lucent Technologies Kenan systems)
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Trouble Management, Network Inventory, and Provisioning (e.g. MetaSolv)
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Middleware (e.g. Vitria Technology)
- NE
Control
- Enhanced Service Providers (ESPs) or
Value Added Networks (VANs).
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